Special Needs FAQ

HOW DO I USE THE SPECIAL NEEDS SURVEY APPLICATION?
The process is very simple and you will be able to enter the requested information without additional assistance. You may enter as many persons as you like. Please try to complete as many of the questions as possible.

I AM NOT SURE IF I SHOULD PARTICIPATE
Enter through the disclaimer page and look over the information being requested. If you are not interested in participating at that point you can simply back out without submitting any information. You can also contact the Union County Office of Emergency Management  by phone 570-523-3201 with your questions or comments.

HOW WILL THE INFORMATION I ENTER BE USED?
The information will be kept confidential and only be made available to Emergency Response Personnel during an emergency. It will provide emergency responders with the knowledge to locate and promptly assist those individuals who have Special Needs.

WHAT ASSISTANCE CAN I EXPECT AS A RESULT OF PROVIDING THIS INFORMATION?
The knowledge gained from the surveys will enable emergency responders to come to the scene with the necessary equipment needed and alert additional services if necessary, such as an ambulance or wheelchair equipped van.

WHAT IF I DON’T HAVE ACCESS TO A COMPUTER?
Direct computer entry is the most efficient way to get your information into the system. You could ask a family member or friend to help, or utilize a computer at a local library. If you prefer traditional paper form, you can call Union County Office of Emergency Management at 570-523-3201, and request  a survey form be mailed to you. When you return this our staff will then enter your information into the data base for you.

WILL ANYONE CONTACT ME AFTER I ENTER INFORMATION?
An automated e-mail will be generated on an annual basis to update any information that might have changed. If you complete a paper survey, the annual contact will be by telephone or by mail. If changes to your situation occur before we contact you, please let us know. It is critical that these updates be completed to ensure the most current information is available.
Everyone is encouraged to better prepare themselves and their families for disasters. A good rule of thumb is that you should be able to survive in your home for 72 hours with no outside assistance. The Union County Office of Emergency Management can provide you with preparedness information in attaining this goal.

WHAT IS TTY?
Telecommunication Device for the Deaf A TTY is a special device that lets people who are deaf, hard of hearing, or speech-impaired use the telephone.

Return to the Union County Special Needs Survey page